Terms

Terms & Conditions

 

Bookings

 

Booking deposits vary from £50 to £100 and are taken to ensure clients show up for their appointments. Your deposit will be refunded to you only if you attend the appointment, this is refunded within 14 days of your appointment.

 

If you are successful and are offered the opportunity to purchase a professional portfolio, the deposit will be included in your professional package.

 

Creative Studio Group has 14 days under the Consumer Contracts Regulations 2013 (CCR’s), in which to refund the deposit. Any queries please email adam@creativestudiogroup.co.uk or postal address;

5 Berners Mews

London

W1T 3AJ

If you fail to show, or cancel your appointment less than 7 working days before your appointment in writing*, you will lose your booking deposit and you may be charged a studio hire fee of £50. This is to cover the expense of the creative staff and studio time.

All clients under the age of 22 should be accompanied by a parent (not a legal guardian), unless cleared with studio management.

 

Creative Studio Group is a subsidiary of, 1st Studio Group Limited, registered in England and Wales Company reg number 10278298.

 

 

Purchases at the Studio

 

All copyrighted images are sold on the day of the shoot only. Other goods such as Efolios can be purchased at a later date. Please ensure you are happy with the quality before ordering. All purchased images are given on the day of the shoot on a disc or memory stick, Efolios are sent electronically via email within 6 weeks of placing the order, and Prints are received via post within 6 weeks.

 

Once a client has left the premises having placed an order, the studio is unable to cancel the order, however this does not affect your statutory rights.

 

All retouching is free of charge and as such is done at the studio’s discretion.